Payment Policy for Gleetoopin Art Gallery
Effective Date: December 24, 2024
At Gleetoopin Art Gallery, we strive to provide a secure and seamless shopping experience for our customers. Our Payment Policy outlines the methods, processes, and terms related to payments for the purchase of artwork from our website. Please read this policy carefully before completing your transaction.
1. Accepted Payment Methods
We offer several secure payment options to ensure that your transaction is processed smoothly. The accepted payment methods are:
- Credit and Debit Cards: We accept major credit and debit cards including Visa, MasterCard, American Express, and Discover. Please ensure your card is valid and has sufficient funds available for the transaction.
- PayPal: You can also choose PayPal as a payment method. This option allows you to securely pay via your PayPal account without sharing your card information.
- Bank Transfers: For large purchases or custom orders, we may offer bank transfer payments. Please contact our customer service team to arrange this option if needed.
- Apple Pay & Google Pay: For customers using mobile devices, we support payments via Apple Pay and Google Pay, offering a quick and secure payment option.
Note: All payment methods are subject to verification for fraud prevention, and we may require additional information to process your order securely.
2. Currency
All transactions are processed in United States Dollars (USD). If you are located outside of the United States, please note that your payment provider may charge you currency conversion fees, depending on the exchange rate and fees applicable in your country.
3. Payment Authorization
By placing an order with Gleetoopin Art Gallery, you authorize us to charge the total amount due, including applicable taxes, shipping fees, and any additional costs incurred, to the payment method provided at checkout. We reserve the right to cancel or decline orders that cannot be processed due to issues with the payment method.
4. Payment Security
Gleetoopin Art Gallery prioritizes your security when processing payments. We use SSL (Secure Socket Layer) encryption to protect your personal and payment information during transmission. All payment details are handled by trusted third-party payment processors, and we do not store sensitive payment information like credit card numbers on our servers.
For added protection, we follow PCI DSS (Payment Card Industry Data Security Standard) guidelines, ensuring that your information remains secure at all times.
5. Order Confirmation
Once your payment has been processed successfully, you will receive an Order Confirmation Email. This email will include the details of your purchase, including the order number, item descriptions, and shipping information. Please review the details of the confirmation and contact us immediately if any information appears incorrect.
6. Sales Tax and Duties
Sales Tax: Sales tax is applicable on purchases made within certain states in the United States. The tax rate will vary depending on the location of the shipping address. The applicable sales tax will be calculated and added to your total during the checkout process.
International Orders: For customers outside the United States, additional customs duties, taxes, and import fees may be imposed by the destination country. These charges are the responsibility of the buyer and are not included in the total price of your order at checkout. We recommend checking with your local customs office to understand any applicable fees before completing your purchase.
7. Payment Failures and Issues
If a payment is declined or fails to process due to an error with the payment method or insufficient funds, we will notify you via email. You will have the opportunity to resolve the issue by providing an alternative payment method.
If payment cannot be processed within 48 hours, your order will be automatically canceled, and the artwork will be returned to our inventory. Please ensure that your payment method details are up to date to avoid delays in processing.
8. Order Modifications
Once your payment is successfully processed and the order is confirmed, we are unable to make changes to the order, including adjustments to the shipping address or payment method. If you need to cancel or modify your order, please contact our customer service team as soon as possible. If the order has already been shipped, please refer to our Refund and Return Policy for instructions on how to proceed.
9. Payment Disputes
If you believe there is an error with a charge made to your account or you wish to dispute a payment, please contact us within 30 days of the transaction. We will review the case and work with you to resolve the issue as quickly as possible.
10. Customer Support
For any questions regarding your payment, issues with your transaction, or assistance with payment methods, please contact our customer support team:
- Email: info@gleetoopin.com
- Phone: 505-733-1824
- Street Address: 2236 Cooks Mine Road, Tohatchi, New Mexico, United States
- Website: https://gleetoopin.com